Choose a project key

Before you start

• You choose the key when you create the project, in the Create a project window. See Create a project.
• It cannot be changed afterwards. Take the time to choose it.

Choose the key

A valid key follows three rules:

• It has 2 to 10 characters and starts with a capital letter, from A to Z. Then come capitals, digits or the underscore “_”, for example APP2 or CRM_V2. No space, no accent, no hyphen.
• No other project has it, even an archived one, even a project you cannot see.
• It is permanent. Every ticket of the project carries it in its own key, for example FORM-42.

Prefer a short key taken from the project name, such as FORM for “Formuloo Site”. You will read it on every ticket.

Enter the key

1. In the Create a project window, click in the Key field. Under the field, the product recalls the rule: 2 to 10 characters, A-Z, 0-9 or _, starting with a letter · unique · cannot be changed after creation.
2. Type the key. Lower-case letters become capitals as you type.
3. Leave the field. If a project you can see already has this key, the message appears under the field. For other projects, the check happens when you send the form.
4. Finish with Create the project.

If you get stuck

What you see	What to do
“The key is required.”	Enter a key before creating the project.
“The key starts with a capital letter, followed by capitals, digits or “_” (2 to 10 characters).”	Start with a letter, remove spaces, accents and symbols other than “_”, or complete a one-character key.
“The key holds at most 10 characters; the rest was not kept.”	The field kept the first ten characters. Check that they suit you, or shorten the key.
“This key is already taken by another project. Choose a different one.”	Choose another key.
“Check the name and the key: the input was rejected.”	The service refused the key or the name. Check both, then click Create the project again.

Good to know

• The key stays the same for the whole life of the project. Ticket keys, and the links that quote them, such as /t/FORM-42, therefore stay valid.
• An archived project keeps its key. No project can be deleted for now. A key that has been used is therefore never freed.
• The key appears in the Key column of the projects list, and under the project name in its sidebar.